Communication
Direct communication
Compose SMS, email and letters with pre-populated patient information to send individual or bulk communications. The in-built medical word processor makes it easy for your team to write professional letters without additional software subscriptions. You can even stay connected with people in your organisation with the in-built instant chat function.
In-built Word Processor
Create and write letters with full customisability, now with support for Apple pencil so you can handwrite your notes directly into your iPad.
SMS
Compose SMS messages to patients and contacts throughout PracSuite with the added ability to create templates. Send them immediately or schedule them to arrive later. SMS replies from patients are delivered back to PracSuite.
Confirmations, Reminders and Follow Ups
Automatically send personalised SMS and emails at the time an appointment is booked and at a set time before an appointment. Messages can customised per business, practitioner, profession and appointment type.
Task Alerts
Assign and manage tasks with ease. Task Alerts allow you to allocate tasks to specific users, businesses, or roles, ensuring responsibilities are clear and tasks are completed on time.
PDF Templates
Simplify form management with customisable PDF templates. Prefill patient data into PDF forms, streamlining paperwork and improving the client experience.
Create Email messages to patients and contacts. Create customisable templates with default attachments. Send from your email address via PracSuite or integrate with your existing Outlook or Gmail account.
Message Tracking
Review Email sent and SMS sent and received in PracSuite for each patient including delivery receipts on SMS.
Spreadsheet Templates
Create reusable spreadsheet templates to simplify data entry and reporting tasks. Custom templates ensure consistency and reduce time spent on repetitive data management.
Email Template Catalogue
Craft professional emails and newsletters with PracSuite's advanced email template builder. Browse the Template Catalogue for inspiration, and enhance your communications with free stock images to create visually appealing content.
Office Chat
The in-built chat tool allows staff to chat with one-on-one as well as broadcasting messages to the entire organisation or location.
Bulk Communication
Contact patients matching your report criteria in bulk with personalised email or SMS messages.
Memos
Record the details of phone calls made, or external correspondence within the patient record.
Campaigns
Send recurring email and SMS messages to patients that appear in any report, including recall notices, birthday wishes and more.
Unlock your practice's full potential.
PracSuite’s full range of features cover everything a busy and growing practice needs