Support
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Professional support should not be an option when running business-critical systems; it's a necessity.
PracSuite Knowledge Base
Articles written by our professional team to help you make the most of your PracSuite System.
Open a Support Case
Open a support case with SmartSoft and a member of our helpdesk team will contact you shortly. Most cases are responded to within 30 minutes during business hours.
Live Chat
Sign into PracSuite to live chat with the helpdesk team and get answers directly from within PracSuite.
Get in touch
For urgent matters or when you just have to speak to us now, please call the Smartsoft team directly on our free call number.
Opening hours
Monday - Friday:
9:00 AM - 5:00 PM
(Australian Central Standard Time)
Excluding Public Holidays
It is 5:30 PM (ACST) on 21 November 2024 Smartsoft is currently
CLOSED
System Status
We're not just in the cloud
"We take collaboration seriously. Our professional team work from our Australian office so that our clients get a consistent and high level experience."