Support

We are here to help!

Professional support should not be an option when running business-critical systems; it's a necessity.

PracSuite Knowledge Base

Articles written by our professional team to help you make the most of your PracSuite System.

Open a Support Case

Open a support case with SmartSoft and a member of our helpdesk team will contact you shortly. Most cases are responded to within 30 minutes during business hours.

Live Chat

Sign into PracSuite to live chat with the helpdesk team and get answers directly from within PracSuite.

Get in touch

For urgent matters or when you just have to speak to us now, please call the Smartsoft team directly on our free call number.

Free Call (Australia)

1800 18 18 20

International

+61 8 8361 2666

New Zealand

09 870 5970

Opening hours

Monday - Friday:

9:00 AM - 5:00 PM

(Australian Central Standard Time)

Excluding Public Holidays

It is 5:30 PM (ACST) on 21 November 2024 Smartsoft is currently

CLOSED

System Status

We're not just in the cloud

"We take collaboration seriously. Our professional team work from our Australian office so that our clients get a consistent and high level experience."